How to get in touch - FAQs

Whether it's an issue you're having or just want to tell us how much your pet loves Purina, find out how you can get in touch here.

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What would you like to talk to us about?

My pet loves your food, how can I let you know?

There are lots of different ways to let us know your pet's pawsitive thoughts on their favourite food!
Find the best way here....

Can you help with a website or app issue?

The PetCare Team are always happy to try and help if there is a problem with one of our sites or apps.

How do I change my personal information?

You can update your Purina Shop information or pet details easily.