Order enquiry FAQs

If you have an enquiry about an order from our shop, please take a look here. If it doesn’t help you, please tell us.

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Got a question about Eco Delivery?

Find out more about our Eco Delivery option here.

What is your Privacy Policy?

Click here for the link to our Privacy Policy

Can I get access to my personal data?

Of course! Click for more information.

How do I change my account details?

It’s easy to make changes to your details, whether it’s your payment information, password, or address book.

Are my personal details safe if I create an account?

There's no need to worry, we’re DPA‐ compliant meaning we care about keeping your details safe.

How do I unsubscribe from marketing communications?

It's easy to change your preferences. Find out more, here.